An iPhone-loving Best Buy rep told me which phone to buy and I’m stunned


This was the cellphone I needed to see.

Cho Mu-Hyun/ZDNet

When October comes, you may get jittery.

You stare at your cellphone and ponder whether it is the most effective expression of who you might be. Or, maybe, of what you’ve got turn into.

Cynically, smartphones makers know this. So that they bombard you with their newest wares at your most weak time.

Why, I look down at my black, considerably scratched iPhone XR and I see a mirrored image of a darkish, broken soul.

After which there was final week’s iPhone 12 occasion which tantalized with a gamut of telephones that each one have very comparable capabilities however very completely different sizes.

I went, due to this fact, for psychological steerage to the house of bodily retail objectivity, Finest Purchase.

I hadn’t been to 1 for fairly some time and I wanted some cheery, forthright recommendation.

Now She Sees It, Now You Do not.

I confess I have been teetering towards the idea of foldable telephones. Particularly the Samsung Galaxy Z Fold 2.

My colleague Matthew Miller described it as approaching “foldable perfection.” How may I not need that in my life? It is like a settee mattress, however sexier.

So I strode into Finest Purchase — now open to informal walk-ins — and headed for the Samsung telephones.

The Galaxy Z Fold 2 show loved delight of place. What it did not get pleasure from was a Galaxy Z Fold 2. There was a gap the place the system ought to have been.

I approached a Finest Purchase cellphone professional and requested whether or not I may see a Z Fold 2, because it did not appear to be on show.

“It is on the market,” she mentioned. “However it’s in all probability the one one we have now.”

I mentioned I did not assume it was on the market.

So she walked on the market with me and found there was, certainly, a niche.

“Oh,” she mentioned. “The distributor in all probability did not give us any but.”

“Have you learnt while you’ll get them?”

“No,” she mentioned, as she casually waved a hand towards the Galaxy Z Flip expectantly ready for consideration.

“We’ve this one,” she mentioned. After which, as if deciding the Z Flip wasn’t for me, she added: “Wait, when you’re actually concerned about these folding telephones, you need to get The Microsoft.

For a second, I assumed I might gone again in time. Microsoft makes telephones?

“Over right here,” she mentioned and immediately maneuvered me previous all of the cellphone shows and to a different a part of the shop.

It is referred to as ‘The Microsoft’ And It is A Telephone.

“So The Microsoft has the 2 screens,” she started.

I stared. “The Microsoft” was, certainly, the Microsoft Floor Duo. This was clearly a reputation that did not impress her.

What impressed me was how fairly the Floor Duo appeared. Sadly, due to protocols, I may contact it however not choose it up and see the way it feels.

The Finest Purchase rep, although, was completely conversant in its operation and deftly confirmed me how one can have various things on every display screen. The entire process appeared solely easy.

“It is the identical worth as the opposite one,” she added, as if she’d taken one have a look at me and believed math may by no means be one in all my strengths. And as if she actually wasn’t certain what the “different one” was referred to as both.

The Floor Duo begins at $1,399. The Galaxy Z Fold 2 begins at $1,999. Which, to some folks, could really feel like the identical variety of numbers, however you possibly can get a Duo and an iPhone SE and nonetheless have a small deposit to place down on the Z Fold 2.

“However, wait, you mentioned this can be a cellphone,” I mentioned.

“Yeah, it is a cellphone with two screens,” she replied, as if I actually had misplaced no less than two of my senses.

Oddly, Microsoft appears to consider it isn’t a cellphone in any respect. It’s, in accordance with the corporate’s chief product officer Panos Panay, “a Floor.”

However not The Microsoft.

Personally, I relatively supported the Finest Purchase rep’s angle. These cellphone names are about as memorable as your personal title the morning after a Vegas bachelor celebration.

Someway, although, she did not appear solely dedicated to telling me, to promoting me, that the Floor Duo was the cellphone of my future. As soon as she confirmed me the two-screen tango, she had nothing left to say.

However What About iPhone 12? Ought to I Wait? Ought to I Hate?

“What cellphone do you’ve gotten?” I requested.

“The iPhone 11 Professional,” she mentioned and pulled it out of her pocket for my inspection.

I pulled out my painful XR and requested the plain query: “So ought to I get the 12?”

She did not even pause for breath.

“Sure!” she cried, with a lot enthusiasm that her masks slipped. Each actually and metaphorically.

This was much more pleasure than she’d expressed for the folding cellphone I could not see or the folding cellphone I could not contact.

Sensing she beloved the most recent iPhone, I ventured: “Are you going to get the 12?”

“No,” she mentioned. “My 11 Professional takes superb photos and I like it. And I feel the 12 is just a bit bit higher however not a lot.”


“Properly, I might should see it and possibly if I repay this one I am going to get the 12, however I am going to in all probability look forward to the 13.”

However I ought to positively, positively purchase the iPhone 12, she mentioned.

I suspected her private enthusiasm for iPhones outweighed swaying me towards the Duo. Which was really a cellphone they’d within the retailer and one which I might absolutely take into account if I may maintain it and play with it.

“So when will you get the brand new iPhones?” I requested.

“In all probability the top of the month.”

“Will you get a great provide?”

“In all probability,” she mentioned. “However then with Apple, you by no means know.”


The pandemic could have nudged cellphone patrons additional towards getting what they know and upgrading inside their chosen ecosystem.

However The Microsoft, that factor is so tempting. Maybe the Z Fold 2 will probably be too, if I ever get to see one.


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